Case Study: Home Health Agency

There are considerable growth opportunities for home health care agencies, but with thin margins, profitability depends on careful management. Today’s case study explains how Workforce Management Suite helped a 30-employee for-profit home health care agency...

Case Study: Women’s Health Clinic

Workforce Management Suite Improves Efficiency for Women’s Health Clinic Today’s case study looks at a small women’s health clinic jointly owned by three OB/GYNs. Our example company employs four full-time nurse practitioners, two part-time...

Case Study: Residential Care Facility

Today’s case study explains how Workforce Management Suite cleaned up an employee scheduling mess at an 18-bed group home for adults with chronic mental illness. The long-term care facility needed relief from constant employee scheduling confusion that had...

Case Study: Call Center

Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the intent of our example company, a customer service center which had launched eight years previously with one healthcare client. Last year, when they...

Case Study: Small Manufacturer

Today’s example company is owned by a woman who starting making soap as a creative outlet. She started selling her handcrafted, all-natural soaps only because acquaintances asked if they could purchase them. She wasn’t planning to launch a business. She...

Case Study: Day Spa

An upscale day spa doesn’t just sell facials and detox scrubs, they sell an experience—an escape from the demands of everyday life. Spa staff need to be extremely attentive to their clients’ needs to create the optimal spa experience. To maintain a...