Case Study: Small Manufacturer

Today’s example company is owned by a woman who starting making soap as a creative outlet. She started selling her handcrafted, all-natural soaps only because acquaintances asked if they could purchase them. She wasn’t planning to launch a business. She...

Case Study: Day Spa

An upscale day spa doesn’t just sell facials and detox scrubs, they sell an experience—an escape from the demands of everyday life. Spa staff need to be extremely attentive to their clients’ needs to create the optimal spa experience. To maintain a...

Case Study: Tech Firm With Remote Employees

Telecommuting is a valuable perk our example company offers its tech associates. The software development firm has 18 permanent employees and hires contract workers on an as-needed basis. The organization operates completely from a virtual office and benefits from the...

Case Study: Landscaping Business

Today’s case study focuses on a landscaping business with 18 full time employees, 6 part time workers, and 15-20 seasonal contractors during peak months. The company provides landscaping and lawn maintenance services to businesses and residential customers in a...

Case Study: Cabinet Shop

Running a small manufacturing shop in the United States is not for the faint of heart. We have seen so many proud “Made in America” operations die due to foreign competition and the recession that those unfamiliar with the industry might be surprised to...

Case Study: Chinese Buffet

Today’s post is a case study of a Chinese buffet restaurant chain that increased profitability with TimeWorksTouch schedule enforcement. The eight location restaurant chain’s margins were diminishing due to rising food costs, so the owner was...